Zoho Service Level Agreement

We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for testing and evaluation purposes. You agree that we have exclusive authority and discretion to determine the testing and evaluation period for the Beta Services. We will be the sole judges of the success of these tests and the decision, if any, to offer the Beta Services as commercial services. You are not required to purchase a subscription to use a Paid Service as a result of your subscription to a Beta Service. We reserve the right to discontinue the Beta Services, in whole or in part, at any time and from time to time, temporarily or permanently, with or without notice. You agree that Zoho shall not be liable to you or any third party for any damages arising out of, resulting from, or being caused by the modification, suspension, or discontinuance of any of the Beta Services for any reason. The personal information you provide to Zoho through the Service is subject to Zoho`s Privacy Policy. Your decision to use the Service signifies your acceptance of the terms of Zoho`s Privacy Policy. You are responsible for maintaining the confidentiality of your username, password and other sensitive information. You are responsible for all activities that take place in your user account and you agree to notify us immediately of any unauthorized use of your user account by email to accounts@zohocorp.com or by calling one of the numbers listed on www.zoho.com/contact.html. We are not responsible for any loss or damage to you or any third party resulting from unauthorized access to and/or use of your user account or otherwise. With the above steps, up to five climbing levels can be created.

You must be of legal age to enter into a binding agreement in order to accept the terms. If you do not agree to the Terms and Conditions, do not use any of our services. If you accept the Terms and Conditions and do not accept any Terms specific to the Service, do not use the applicable Service. You may accept the Terms by checking a box or clicking a button indicating your acceptance of the Terms, or by actually using the Services. You are responsible for taking the necessary steps to ensure that your organization does not lose control of administrator accounts. You can specify a process to follow to restore control in the event of a loss of control of administrator accounts by sending an email to legal@zohocorp.com if the process is acceptable to Zoho. In the absence of a specific process to restore the administrator account, Zoho may grant an individual control of an administrator account and provide Zoho with demonstrable proof of its eligibility to act on behalf of the organization. You agree not to hold Zoho responsible for the consequences of any action Zoho has taken in good faith in this regard. .